my old coat lost its waterproofing I have just received my new coat I got it used the seller said there were no issues they just didn’t want it and it was new I clicked no issues. I payed £40 because it was an expensive coat originally I washed it and when I took it out I realised the drawstring thing that goes through the waist is fucked and shrivelled up and ruined at one end. It’s from m&s and is a nice coat and I don’t know if there’s a way to get a replacement drawstring thing