Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Shopping

From everyday essentials to big purchases, swap tips and recommendations. For the best deals without the hassle, sign up for Mumsnet Moneysaver emails.

ebags.com - do not order from these people, ever - sorry long

3 replies

cyanarasamba · 11/03/2008 21:57

I am trying to acquire an oioi change bag as a gift for a friend who is pg - no probs you might think, just get on t'internet and flex some plastic.

But no.

A week after placing my order, received a call that the bag had gone to the wrong address so would be delayed.

A week after this I think hmm will give them a call. I am told (by e-mail 48 hours later)it will be re-sent.

A week later no bag. I call and am told it was re-sent, they will look into it.

Next day get an email asking if I recognise the name of the person who signed for it, which I don't.

Next day I get an email asking which bag I have received so they can arrange for the correct one to be sent. I reply slightly hysterically that "I have no bag - no bag has yet been received - where is my bag???"

Today I got an email saying they are arranging a credit to my card. Do they not want to sell me one?

I know I should just let this go but I'm strangely interested to see how it will play out - have emailed back saying I haven't asked for a credit (yet) just want the bag . Shall I regret this?

OP posts:
BoysAreLikeDogs · 11/03/2008 21:59

Am curious as to what an oioi bag is.

Pic please ?

And to your question, yes, why not hang on and find out if they intend to sell you one !!

(hope you used a credit card so that your money is safe)

cyanarasamba · 11/03/2008 22:04

www.ebags.co.uk/oioi/charcoal_dot_hobo_with_exotic_lime_lining/product_detail/index.cfm?model id=92343

Here - hope it works!

Have gone back to their site to complain, to save the bother of retyping I have posted them a link to this thread.

Noticed one of their "customer testimonials"... LOL

"I honestly have never had this type of service before, especially on an item ordered over the internet. I'll be sure to let my friends know about your service." - Anonymous eBags Customer (6/3/2005)

Feel a bit better now...

OP posts:
BoysAreLikeDogs · 11/03/2008 22:27

how much???

New posts on this thread. Refresh page
Swipe left for the next trending thread