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Original poster

Broadband - why does it disconnect when ....?

3 replies

Kaysleighbells · 05/12/2004 19:10

Have just installed broadband and it seems ok. I am on Wanadoo. It will happily stay connected all day if I am on the internet, but as soon as I go to Outlook Express to connect to email it disconnects and asks me to reconnect.

Why ?????

OP posts:

Santasluckylittlehelper · 05/12/2004 19:18

Have a look at Outlook Express - Tools - Accounts - Mail. Does it specify a connection or does it say 'any available'? I'm on Wanadoo and mine says 'any available'.

Original poster

Kaysleighbells · 05/12/2004 20:34

It does say Any Available first, then it has the NTLworld account as this was my old email provider. Can't disconnect that for about a month as still getting emails on old address. Do you think it's because I have a second account set up ?

OP posts:

Santasluckylittlehelper · 05/12/2004 21:18

Bear with me Kayleigh cos I'm not very techy........if you click on the NTL one, go to properties and then connections will it let you change it to any available?

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