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Original poster

BAC Windows or Nuglas???

5 replies

Carameli · 02/02/2008 12:55

Hi,

Has anyone used either of these companies and what did you think of them?
Doing an extension so need to get someone to do new windows?

OP posts:
quint · 03/02/2008 11:30

We had our windows done about 3 years ago with BAC - lovely guys, cleaned up after themselves and have had no trouble since

Finch123 · 04/02/2008 11:09

Nuglas have just had a management buyout and in the process have decided that they will ditch any warranties for existing customers.

We had a conservatory built by them last year which in itself was a dreadful experience. Now we have a problem with it and they are refusing to honour the warranty so it looks like I will have bear the cost of fixing what should be a warranty repair myself.

quint · 04/02/2008 12:42

Are they allowed to do that? May be work contacting cinsumer direct

Original poster
Carameli · 04/02/2008 12:44

oh dear sorry to hear about your problems with Nuglas Finch123.
I really liked the window they showed us, a bit worried now about going with them after your experience.

can I ask why it was a dreadful experience with them getting the conservatory built in the first place?

OP posts:
Original poster
Carameli · 05/02/2008 10:02

anyone else have any experience or know of a good window company in Surrey?

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