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Super Impressed with service fromDisney Store

2 replies

eandh · 24/01/2008 15:29

dd1 obsessed with disney princesses and between her birthday and xmas got sleeping beauty, tinkerbell, cinderella and aerial play dolls (the barbie type) she has been playing with them and tinkerbells head falls off alot

Anyway emailed disney and they replied asking for contact name and contact telephone number, emailed back and they rang to get address and her name and age and sending her another tinkerbell doll and accessories plus what other doll would she like as freebie to say sorry! (chose snow white as she hasnt got that one) this all happened within 10 minutes of my 1st email plus lady just phoned back to confirm that they have been packaged and would be posted tonight

DD1 will be a very girl when they arrive (she was getting very annoyed wit tinkerbell losing her head )

OP posts:
Disenchanted · 24/01/2008 15:30

Oh fabulous!

You think if i tell them my Jack Sparrow doll keeps breking they will send me the real thing??

eandh · 24/01/2008 15:34

damn didnt think of trying that although dd1 would be very impressed if a real disney princess turned up (she doesnt know but we are going to disney paris for her 4th birthday she will love it)

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