returning things to toys r us

[clayre]

has anybody tried to take things back to toys r us with out a receipt?

ds got 2 games the same and a construction set he already had as gifts for xmas but i'm a bit wary of taking them back without a receipt.

any advice would be great.

I tried and they said they won't exchange a non faulty item without receipt

thank you, thats what i thought, what am i menat to do with them, they are things that he doesnt really need 2 of

we took things back today and exchaned things for something else without a receipt and they were fine

you put them in your gift drawer for the next birthday party of course

that sounds more hopeful, i dont want the money back i would let him pick something else

they don't have to exchange if you have no receipt (unless its faulty)

maybe you could make up an item and ring them to see if they will exchange before you go down there

They have no legal obligation to do so though, even as an exchange. Any agreement to do so, especially without any proof of purchase, is discretionary. Bear in mind lots of board games will have been sold on a 3 for 2 or similar type offer basis so they won't necessarily have received the same value in the till for it originally as the price of a single game.

thank you for answering, i'll try and take them back, if they dont take them i'll keep them to use as presents.