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Help me please! Tesco have sent a DVD with security thingy and I can't get it out of the box : (

2 replies

TwinklyfLightAttendant · 20/12/2007 13:05

Is this actually what it is? It's a little reddish plastic thing where there is usually nothing, in the centre of the side of the box where it should open. Had to force box open narrowly missing edge of DVD.

But now I can't even get the DVD out because the red thing is behind the middle of that as well, and I will have to break the DVD to remove it I think.

Ds is desperate for it. customer service didn't even know what it was, but they told me to take it to a store to have it removed. I didn't order online just to have to park in town to get this thing sorted out.

GRRRRR!!!!! Anyone know how to get them off?

OP posts:
isaidhohoho · 20/12/2007 13:12

If you ordered online you can insist someone comes out with a replacement, or to take the bit off. I wouls call them again - their mistake not yours.

TwinklyfLightAttendant · 20/12/2007 13:14

Ooh can I? It would be great if they could. Thanks
I'm just trying to decide whether it is worth the risk trying to get it out, or if they will refuse to refund it if I break it.

Hmm.

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