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Return or not?

1 reply

Tremensdelirious · 13/08/2021 12:23

I ordered clothes and one attempt was made by the courier to deliver although I was out. There wasn't another attempt made and I emailed to complain and finally ask for a refund after waiting perhaps two weeks.

The refund of aroud £100 was issed however a few days after this the parcel turned up. Part of me says the cmapany will have been reimbursed through insurance but the other half feels guilty.

How do I stand both legally and (dons tin hat) morally?

OP posts:
SofaSpuds · 13/08/2021 17:23

I think you could call them and offer to pay. If they say no, your conscience is clear. If they say yes, you're no worse of than you were originally.

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