does anyone have customer services/head office contact details for GAP UK?

[GreenGlassGoblin]

I can only find USA stuff online. I've just had a toddler boys jacket virtually disintegrate in the wash (was leather look, now looks like old newspaper).

My local store tell me they haven't any in stock, they can't order me one, and they are not allowed to transfer any from other stores. I'm faced with a 50 mile round trip to the next nearest store at my own expense to replace their faulty jacket! I'm not happy, and would like to let GAP hq know what I think of their 'no transfering goods between stores' policy, but I can't find out who to contact.

bump

Message withdrawn

even more reason for me getting in touch with head office then! To be fair to my local shop the manager said the rules had changed recently

here

Thanks Soup Dragon

It was driving me spare not be able to find the thread

Call head office they should be able to put you through to the right department.

HTH

thank you SoupDragon - have thanked StaryNightSky on the other thread too

and cross posted here! thanks again SNS.

ooh, result already - think that head office are going to post me a new jacket for DS. Waiting for them to call back now.

Yea!!!

Great result. It always helps to speak to hq and have a bit of a moan.