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IKEA - fantastic customer service

3 replies

WinnieThePooh · 04/09/2007 14:09

When DD1 was born 5 years ago we bought the Tassa wardrobe and cabinet and the changing top for the cabinet. When I no longer needed the changing top, all the bits were put away but the fixings were not put with the wood.

I am now expecting again, due in just under 5 weeks and want to use the changing top with the cabinet, but it is no longer in the catalogue.

I have just called them to find out if they have any left in stock, but to no avail. When I explained to the person on the phone that it was just the fixings I needed, she said that they had them available and is sending them out to me FREE OF CHARGE.

Dp was going to go to the local store, but he would not have thought about asking for just the fixings, so I am glad I called them instead.

WEKK DONE IKEA!!!!

OP posts:
WinnieThePooh · 04/09/2007 21:06

bump

OP posts:
RnB · 04/09/2007 21:09

Message withdrawn

WinnieThePooh · 12/09/2007 16:20

THe fittings arrived today, so I have finally got everything in the nursey sorted now.

Only 25 days until my due date.

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