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Britax Customer Service

6 replies

LIZS · 27/04/2007 18:52

Have sent an email query to Britax regarding the suitability of Evolva 123 seat as a highback booster in a Mercedes A Class but not had a reply as yet . How long has anyone else had to wait for a response ?

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NannyL · 27/04/2007 18:57

i emailed them asking them for new set ofinstructions fro my britax reinaissance.

i was very impressed with their service when a set of instructions arrived in a hand adressed envelope the next day

LIZS · 30/04/2007 14:32

Anyone got an email address for them please -have tried via their website , no reply thus far and address [email protected] has bounced . tia

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Fimbo · 30/04/2007 14:36

Just throwing out a Britax manual as we speak for a pram purchase in 2003 hopefully still the same number (no email address given):-

Customer Service Helpline 01264 386034

MrsBadger · 30/04/2007 14:38

I contacted them re their carrycots and overnight sleeping and they took a few days, but I had a reply within a week. Used the form on their website.

LIZS · 30/04/2007 16:49

thanks, have used website contact again .

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LIZS · 01/05/2007 09:46

Well I got a pretty prompt reply this am (so guess previous message disappeared into the ether) if not an actual answer !

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