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Am having problems connecting to internet/email through NTL - anyone else ???

4 replies

Kayleigh · 14/07/2004 21:37

in the last week or so I have had problems connecting to email/internet through NTL. I can dial up to NTL ok but get blank internet pages and for mail cannot connect to server. If I use my backup ISP (redmail) I can get internet access fine.

Is it personal or are others having problems ???? (not that i'm paranoid)

OP posts:
Chandra · 14/07/2004 22:04

ME, it has been rubish during the last 2 days, I have access but it doesn'trecognise about 90% of the addresses I want to access even very popular ones as BBC and The Guardian, I'm feeling so tempted to switch to another company, any suggestions?

bambi06 · 14/07/2004 22:07

same for me im wondering whether theyre able to cope with all the demand as its been happening to us a lot and when we call them they say its aproblem on their side doing maintenance work but its bloody annoying!!

Kayleigh · 15/07/2004 11:47

thanks for your replies, at least I know it's not personal.
I need to switch if it carries on like this - but am loathe to lose my email address. Have also been thinking about broadband if I can persuade dh. Know there have been a couple of threads on that already.

One more thing on my never ending list of THINGS TO DO.........[sigh]

OP posts:
spacemonkey · 15/07/2004 12:42

try this workaround for ntl broadband

go to Tools > Internet Options > Connections

click on LAN settings and select the Use Proxy Server checkbox. Enter "inktomi2-lee.server.ntl.com" in the proxy server address field and 8080 in the port field

I'm changing to Telewest when I move - I've found ntl OK for internet access but the email seems to go down on a weekly basis. Very annoying.

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