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bought second-hand ipod but it isn't charging

8 replies

DecktheWallacewithBoughsofHoll · 23/12/2006 22:24

It is for dh for christmas. when it arrived it was fine but battery low. now it is dead It is just the usb cable i use to charge it, sn't it? It is a slightly older model (maybe 2 years old)

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DecktheWallacewithBoughsofHoll · 23/12/2006 23:34

bump

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Molesworth · 23/12/2006 23:35

oh no, what timing!

AFAIK you just plug it into your computer with the USB cable and leave it to charge (I'm sure someone that knows will be along soon!)

DecktheWallacewithBoughsofHoll · 23/12/2006 23:38

Thanks that what I thought. Bugger ebay!

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eastofeden · 24/12/2006 09:11

If it is hooked up to your computer - not a USB hub unless it is powered - it should charge and you should see a charging display on the iPod screen. Try resetting it by holding down the menu button and the central button at the same time. If a sad iPod graphic appears on the screen you may have trouble.

Also worth checking is whether when connected to your computer, does the computer recognise that the iPod is connected. iTunes should show whether it is recognised or not.

Go to www.apple.com/uk/support/ and follow the iPod issues links for more info.

DecktheWallacewithBoughsofHoll · 24/12/2006 10:06

Thanks. Just tried your suggestions and still nothing

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Pruni · 24/12/2006 10:10

Message withdrawn

eastofeden · 24/12/2006 12:32

If it came with its original cable and it doesn't look damaged in any way then it should work.

This web page may offer help? - docs.info.apple.com/article.html?artnum=60942 From the article;

If you have tried the solutions above and iPod still won't turn on, check the following:

Make sure iPod is the only device in your FireWire or USB chain. Disconnect everything but the mouse, keyboard, and your iPod, then see if it will turn on.
Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
Try connecting iPod to the built-in port of a different computer to see if that works.

If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.

DecktheWallacewithBoughsofHoll · 24/12/2006 21:01

Thanks - will try when finished feeding baby

pruni - it has got a firewire cable but we don't have a firewire port. i think the guy i brought it from said it charges with the usb

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