Amazon..............................................................................................

[chocolaterobin]

Have ordeed some pressies from amazon and they have not yet arrived and as i am going away for christmas at the weekend if they ever do they will be too late. Had email over a week ago saying that they had been dispatched but still no sign. Has anyone had a similar thing happen? How easy is it to get a refund on "lost" items?

Anyone?

If they have been despatched a week ago they should have arrived - I've had 2 parcels this week delivered after 2 days. Worth chasing. (Bloody annoying for you )

Go into your account and e-mail them to say which items haven't arrived. Only ever had this happen once to me with Amazon (and I am on there a frightening amount!) and they sent a replacement immediately. I'd think getting a refund would be just as easy.

A friend of ours ordered some stuff from Amazon on Monday to be delivered to our house and it arrived yesterday and today. TBH I was amazed at how quickly it arrived.

Thankyou, i have never shopped with them before and internet shopping is totally new to me this christmas. Its a pain because i will have to go to a bookshop tomorrow and hope they have what i need!

We ordered something Tuesday am and it was here Wednesday morning!

Definatly lost or stolen then!

Don't be put off, they are usually extremely reliable and this will be the fault of Royal Mail.

Have sent the email. thanks everyone.