>>> how to blag a free wireless router from NTL! <<<

[treacletart]

I rang ntl customer service today and told them if I moved to AOL they'd give me a free wireless router. They put me through to their "retentions" dept (only available 9.00am - 5.00pm) and told them the same and they agreed to credit my NTL account with £50, the cost of a wireless router. In actual fact I was able to buy a suitable router from their website for £37 inc delivery so I've made £13 on the deal! Just thought I should share

Good for you - we have NTL but when there is problem their customer service is AWFUL!

you certainly have to prepare for a long wait whenever you call them - but I really can't be bothered to go elsewhere - we get tv, phone and broadband from them and have no BT line so it's pretty tricky to change anyway (but sshhh don't tell ntl that!)

anyone else want one?

go on it was really easy

I just rang NTL to say I was going to cancel due to crap customer service... they have given me 40 quid of this months bill plus 15 of the next 3 months irrespective of if I cancel or not -- you need to call disconnections I find to get the best service!