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Pure Oasis Digital Weatherproof radio - Urgent Safety Recall

11 replies

hockeymum · 04/10/2006 16:36

HI,

Just to let you know that if any of you have this radio, there is a recall on it. My sister just called to tell me not to use it straight away, it is a dangerous matter apparently.

oasis radio recall

Hope that helps some of you.

OP posts:
bamboo · 05/10/2006 10:19

I saw this in the paper the other day too. I'm gutted - I love my DAB radio! Have you had your return details through yet, hockeymum? I wonder when we'll get them back? It'll take ages I expect as they've recalled every single one .

hockeymum · 05/10/2006 11:48

bamboo - I haven't even had a return email from them yet! and I can't get through on the phone. I'm going to be gutted without mine. It's really annoying that I'll be without it and they'll have my money iykwim. I mean, so they not realise I can't bear the monotony of washing bottles and pureeing baby food without XFM! How very dare they!

OP posts:
NOMurDErousPLUME · 05/10/2006 11:49

We have the Chronos, fab thing.

bamboo · 05/10/2006 13:27

I got through on the phone and they said they'd send me details by post of what to do next - but I've had nothing yet. In the meantime, it's sat on the stairs unused directly under the smoke alarm!

hockeymum · 05/10/2006 16:41

They called me back today and said they would send me a letter within 10 days about what to do next.

Bamboo do I need to put it under my smoke alarm? What's the suspected problem with it?

OP posts:
bea · 05/10/2006 20:26

thanks hockeymum... dh will be gutted... so i do take it that they'll send out brand new ones....!!

hockeymum · 06/10/2006 09:18

no, apparently they are going to mend them - I imagine that will take ages as there are so many to do. Personally I'd prefer a new one!

OP posts:
Kaloo20 · 06/10/2006 09:30

DH has one ... have just forwarded him the weblink

I'm on an ecomony drive which includes not buying any papers (only getting the daily ferebies at London stations) Hadn't seen this at all

Thanks v much

bamboo · 06/10/2006 10:21

Sorry hockeymum - didn't mean to worry you - I was being a bit flippant - though it is by the smoke alarm, this wasn't on Pure's recommendations. But it does state a serious safety issue with the internal battery so I assume it's something like the problems with Apple and Dell computers recently - they were overheating. However, since we're not using the radio I would think any problems would be highly unlikely.

hockeymum · 06/10/2006 19:06

thanks bamboo - where's the emoticon for sleep deprived mother with teething baby who is too tired to understand flippancy!!! when you need one!

OP posts:
bamboo · 13/10/2006 10:36

Hey hockeymum, I got my return details through today - they've enclosed a prepaid postage label and a phone no of a courier who will collect. They say they'll have it returned in 7 working days which is a lot quicker than I thought.

I just need to find the box - I kept it as the first one we had was faulty so had to be returned. a pattern developing here!

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