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The Book People.... Help Please

10 replies

nutcracker · 28/03/2004 21:05

I have just tried several times to order some books from them and it's driving me mad.
Everytime i click on BUY it either adds the item to my basket and then removes it later or doesn't add it at all.

Has anyone else had this problem or is it just me

OP posts:
SoupDragon · 28/03/2004 21:15

Seems OK when I add random books to my basket. I assume the items you're trying to buy are all in stock?

150percent · 28/03/2004 21:19

Have to say that I have always found their site to be a bit hit and miss, so now I always phone (which does put me off, as I don't often get the time..)

Clayhead · 28/03/2004 21:19

I haven't had that exact problem but have had problems ordering from their website before and have had to resort to phoning. It usually happens to me on a Sunday night too, when the phone lines are closed... The lad on the phone once told me that not all of the offers listed in the catalogue work on the website, i.e. I was trying to get 2 River Cafe books for £15 or something but it wouldn't do it.

Not just you!!

nutcracker · 28/03/2004 21:20

Yeah they are all in stock.
I have tried just ading them to my basket as i browse and adding them on quickshop where i put in the codes, but nothing.
I have emailed them but i was hoping to order the books tonight.

OP posts:
miggy · 28/03/2004 21:20

Have had exactly the same problem, spend ages selecting things then they randomly disappear from your basket Grrr! Now Phone-much quicker

SoupDragon · 28/03/2004 21:45

I've managed to spend £30 checking this out. Bah!

roisin · 28/03/2004 22:32

I've never had any problems on their site ... and I do spend far too much with them

What have you bought SoupDragon? Any good offers to tempt me? I'm trying not to look this month!

nutcracker · 28/03/2004 22:33

I've just tried again, and succesfully managed to add all the books to my basket but as soon as i went to 'check shopping basket' they all disapeared.

Does anyone know of a equally cheap book site that works ????

OP posts:
Crunchie · 29/03/2004 10:20

I check out what I want then phone always as they are really nice on the phone and more helpful to make sure you get free delivery of whatever

SoupDragon · 30/03/2004 09:25

My books arrived this morning! I'm stunned!!

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