My kindle has died :(

[AntoinetteCosway]

It's only 18 months old. It was a keyboard one. I am sad. I'm also pissed off because I'd preordered Maddaddam and now I can't read it.

If you to it from amazon, getting touch with them; in my (quite extensive) experience they are really great at replacing them

Yes, you get in touch with a lovely friendly call centre who are very helpful!

Have you tried re booting? I thought my kindle had broke. I held the on button for over 20 seconds and it re bootes.

If that doesn't work I agree contact kindle amazon support.

Rebooting didn't work and Amazon have said they won't replace it, though they have offered me a discount off a new one. I'm pretty irritated though. 18 months is a crap lifespan. It was kept in a case, loved and adored. Never dropped, got wet etc. It should have survived longer than that.

Can you check you have the latest updates installed? My 3yr old keyboard one died last week, and I rang up and they said I hadn't got the updates, and when they were installed t came back to life! Worth a try..

I just phoned them for a second time to complain (I'm a bitch) and they are sending me a Kindle Touch for free! Yeeeeeey!!

Not sure if you have a smart device, like an iPad with the kindle app, but they work just the same.

mirai I just phoned back and complained again!