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Help needed - frozen kindle screen

5 replies

2blessed · 20/10/2012 22:45

I was about to purchase some books yesterday when the screen froze. Over 24 hours later and its still the same. Any ideas? Thanks in advance.

OP posts:
0liverb0liverbuttface · 20/10/2012 22:48

Have you done a total reboot? You hold the slider switch for 20 seconds and that usually sorts it.

Dontwanttobeyourmonkeywrench · 20/10/2012 22:58

I was just about to say try to reboot. Kindle help is good for info on how to deal with a frozen screen and if it can't be fixed and is within warranty Amazon have been fab at replacing Smile

2blessed · 21/10/2012 04:40

Sorry for ignorance but which one is slider switch? Ive got the £89 model. Thanks

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Dontwanttobeyourmonkeywrench · 21/10/2012 16:11

It's the power button. Hold it in until the screen goes white, give it 30 secs or so then press and release it. You should then see the Kindle logo and if all is well the screen should be ok Smile

2blessed · 22/10/2012 08:27

It worked! Thanks for your help. Smile

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