kindle not connecting to wifi -help

[ggirl]

have tried restarting
password is correct
now how do I use the usb thing
I have bought a book and amazon says it's been sent but it hasn't
when i attach usb it just charges
any ideas?

If you go into amazon Kindle your orders bit it should give you the option of downloading via computer.

I can't remember how else to do it, I think you may have to go into the driver bit of your computer and you should find the Kindle bit comes up.

Mine did the same and they ended up replacing it. Customer service is very good and they talked me through loads of stuff to try.

Sorry for the crappie instructions, I'm a technological idiot but I did it so it must be straightforward!!

thanks will try downloading via computer
then call sos

I'm assuming you have pressed the Menu button and 'Turned Wireless On'?

You're assuming correctly.