The customer service (or lack of it) we have had from this company is unbelievable!
I have taken over the organising of my friend's hen night where there was a pink limo booked through the above company.
I have tried contacting them on their helpline number to make a few amendments which has never been answered, so I sent an email at the beginning of May asking for someone to contact me.... this was then chased up a further 3 times until this Saturday when I eventually get a call from someone who just sounded like he wanted to get me off the phone.
Still, amendments have beem made and all is good in my eyes...
Until the email confirmation comes through and guess what - they haven't made a single change that I'd asked!
Have just tried calling another number from their website and what a surprise?. the option to change bookings does not answer and I need to leave a voicemail!!!!
Is it just us that has had a bad experience of this company?!?!?!?