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Original poster

Help - frozen Kindle

6 replies

SandStorm · 15/05/2011 20:43

DH's kindle completely frozen up. This has never happened before and we can't do anything with it. It's a 3g one and he's on an internet page. We can't even turn it off! The battery is almost full so it's going to be a few days before it dies of its own accord.

Has this happened to anyone else and what do we do?

OP posts:
BerryLellow · 15/05/2011 20:46

Did you try holding the power button on for 15 seconds? That usually reboots it. if not, ring Amazon they are really good about Kindle troubleshooting in my experience.

isw · 15/05/2011 20:48

Push and hold the button thingy for 10secs it re sets it. I had this once on a plane, paniced that I had broken it!

Original poster
SandStorm · 15/05/2011 20:48

You're a star - thank you. We were clearly being too impatient with it.

OP posts:
Original poster
SandStorm · 15/05/2011 20:49

And I will now be able to tell him that this site isn't a waste of time :)

OP posts:
neversaydie · 15/05/2011 22:39

Also, does he have one of the Amazon leather cases? (The ones without the built-in reading light.) These were causing a lot of Kindles to crash at one point, and am not sure if they still are. My Kindle-freezing problems stopped instantly I replaced the case!

saffronwblue · 19/05/2011 07:24

Thanks so much everyone- the exact same thing just happened to me and I have been panicking!

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