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Original poster

Boden - pah!

21 replies

Gobbledigook · 22/09/2005 14:47

Why did nobody tell me that returns were at your own cost and they suggest recorded delivery?!?!?!?

Everywhere else I order from is free returns so I just assumed - grrrr.

OP posts:
cod · 22/09/2005 14:47

Message withdrawn

Fimbo · 22/09/2005 14:48

Only on sale items though Gobby

bundle · 22/09/2005 14:48

i thought they were freee for exchanges ie if you need different size

Original poster
Gobbledigook · 22/09/2005 14:48

Oooh, really Codster? Would love it!

Fimbo -what do you mean?

OP posts:
Original poster
Gobbledigook · 22/09/2005 14:49

My re-delivery is free on the exchanges but you have to pay to send the stuff back - I have one return in there as well as a few exchanges - I'm finding the stuff is big! Ds2 is almost 3 and I'm having to send back a 2-3yrs top to get 18-24 months!! And ds1 is 4.5 and he's in 2-3yrs!

They aren't that bloomin small!

OP posts:
Fimbo · 22/09/2005 14:50

Non-sale items are free to return

MaloryTowers · 22/09/2005 14:50

This reply has been deleted

Message withdrawn at poster's request.

Fimbo · 22/09/2005 14:52

Isn't it free returns as well though, if you click through from here.

Original poster
Gobbledigook · 22/09/2005 14:52

Hey? On the back of the form it says you have to pay and they suggest recorded delivery..

..Ok, it says 'Please take your parcel to your nearest post office - we recommend that you send returns by recorded delivery. Goods are returned to Boden at your own cost. Please always obtain proof of postage when returning a parcel.'

OP posts:
Original poster
Gobbledigook · 22/09/2005 14:54

MT - I went through a link that gave me 15% Off and free delivery - does that include returns then?

Oh hang on - on label I've stuck on it says in small letters 'postage to be paid at destination under terms of contract' - so that's cos i went through that same discount link right?

God, you wouldn't think I had a degree would you?

OP posts:
cod · 22/09/2005 14:54

Message withdrawn

Fimbo · 22/09/2005 14:55

Free P & P and Returns -see red panel

twirlaround · 22/09/2005 14:57

cod did you get your velvet jacket yet - and do you like it?

cod · 22/09/2005 16:53

Message withdrawn

Enid · 22/09/2005 16:54

I have just emailed them asking them to stop sending catalogues in the post

I get about 2 a week

I pointed out that I could look online and there was no need and it was a waste of paper.

cod · 22/09/2005 17:00

Message withdrawn

Enid · 22/09/2005 17:01

contact them!

cod · 22/09/2005 17:02

Message withdrawn

cod · 22/09/2005 17:04

Message withdrawn

piffle · 23/09/2005 10:09

oh yes as they sid to me, change your email address by logging in as a new customer..
we promise it will integrate and you won't received multiple catalogues-
Horse shit! Rainforests in peril! Once my dh paid for my order on my name with his cc and it gave him awhole new customer number too, so HE gets all the catalogues too!
I've never paid for returns, I keep all the free returns labels and use it for other stuff, like even sale stuff, they've never pegged me for it.
FFS the stuff is expensive enough without two way postage! And there sizing can be so wibbl;y wobbly it varies wildly esp in kid stuff.

bosscat · 23/09/2005 16:48

I get 2 catalogues a week, drives me bonkers!

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