My DD starts high school in September and has severe allergies to eggs and peanuts which she has needed an epipen for since she was a toddler. We informed them about this at her time of enrolment several months ago, but at her more recent transition evening, the information we had given about it hadn't been put on her registration form. I asked about this at the time, but was told there was no one available to speak to about it; I have tried emailing and phoning several times over the last few months but haven't really got anywhere. I never get past the secretary, who informed me at the beginning of this week that we have been passed over to the school nurse - who has not yet been in touch and whose number they didn't give me.
I wanted to know whether she will be able to have lunches there and whether it will be her or the school who will hold her epipen. But I'm now also concerned that they aren't fully acknowledging the severity of her allergies. The school is closed now for the summer and I'm worried I won't get this sorted before she starts at the school in September.
Has anyone else experienced similar to this? As her condition is life-threatening, I would have expected a bit more clarity and support from them about how they would manage this - am I expecting too much? Or should I be concerned that this isn't the right school for her?