Yes we were taken in by the hard sell too!It was like being assaulted by a double glazing salesman on speed!!! Our programme is now gathering dust on top of our wardrobe!!! I am so angry as i feel we have let our children down ,which is exactly how the salesman?or should i say highwayman makes you feel right in front of your children iff you say no!!! They do not want to help at all, but we dont care iff it takes years we are going to send this rubbish back and get a refund iff it kills us!!! My advice is iff you want to spend thousands of pounds on your children then take them to DISNEYWORLD and see them smile!!! Then you will have had value for money,not upset children!! KEEP YOUR FRONT DOOR SHUT!!! and your hard earned money SAFE!!!!!!!!!!!!!!I need a drink now im so angry