Nagasaki Scotland Covid Vaccination app - record gone, help!

[gardenhelpneeded]

Working yesterday but disappeared today! Please help as we’re flying overseas on Sunday.

This us the message I’m getting. I’ve tried turning my phone off then on, logging out and then back in but nothing!

Nagasaki?!!!! NHS. Crazy autocorrect

I've had exactly the same thing and also flying Sunday - can only think it's not coping with the volume, have you got a downloaded paper copy?

I'm going to try deleting and recreating my account. Bit of a fiasco...

I don’t have the app but got a download here: vacs.nhs.scot/csp?id=csm_login

And just use the QR code when travelling.

Yes I’ve downloaded thanks but I need the app whilst we’re away so I don’t have to tote the paper around (skiing). Sorry to hear you’re in the same boat! Makes me feel a bit better though

Just looked at mine and it is the same. There might be a problem with the app.

Mine is working fine today so it's not a problem with the whole system.
I think there's a number you can call for technical issues. Whether they're available on a Saturday......

There is a problem with the app triggered by an upgrade being ran last weekend. If you delete then reinstall all is well. Don't worry you don't have to do the whole facial recognition pain in the arse stuff again just your email and password (which I had forgotten) it was straightforward for a technophobe like me. Though I still printed one due to being a big feartie!

Just reinstalled the app and it’s all fine again.

fab - what a panic! I might email myself the pdf download just in case of techie issues, as you can show a pdf on your phone too!

Brilliant, reinstalled and it’s working. Thanks!

delete and reinstall worked here too, phew thanks @Lidlfix