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NHS Covid app

4 replies

Storyville · 15/12/2021 07:26

I’ve just checked the app which I downloaded a few months ago. I had the booster a few weeks ago but it’s not listed on the app. Any idea why not? Do I need to update the app for it to appear or is it designed in a way that means it shows only the first two jabs?

OP posts:
dementedpixie · 15/12/2021 07:28

It should show the booster at some point as I know people that say it's on there. Check for updates to the app.

Lidlfix · 15/12/2021 07:38

I was given booster last week and it shows in the app in the international travel section. I was surprised how quickly it was updated- maybe I was just lucky.

Storyville · 15/12/2021 08:48

I updated it this morning and it’s still not there. Got the booster about 4 weeks ago. I don’t want to get stuck on phone lines for hours.

OP posts:
Storyville · 15/12/2021 10:12

Just phoned the helpline and was told there was an issue with getting some of the boosters on to the system, this being the first week they’ve started showing them on the app. Took a few more details from me and said will let me know when it’s been fixed, hopefully by the weekend.

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