I might end up letting out my flat for two years while I live away. But the lettings industry seems to have a reputation right up there with secondhand car sales.
I hope it's just a case of avoiding bad apples. ----
I'd want one who was decent to tenants, diligent with maintenance, and didn't try to relieve them of cash every time they sneezed. Decent to landlord also desirable...
What have your agents been like and who would you use again if you had a choice?