My DD (16) has just come back from her first visit to her Dad in a year. She borrowed my suitcase which he broke while taking her to the station by dragging it over cobbles and charging around. He is the sort of man who strides ahead and expects people to run behind him.
So, he broke the case by knocking a wheel off. DD asked him to stop and go back for the wheel which he refused to do. Instead of apologising, he asked where it had come from. When she said China, he said it was "cheap crap" and that what comes from buying stuff online. DD said it had actually been bought in China on holiday and he asked which shop. 
He wasn't asking so he knew where to get a replacement! He does this, leads conversation down blind alleys to confuse and divert attention from the main issue. Anyway, no apology, harassed and stressed DD who had to continue her journey (5 hours with a change of train) with a suitcase which no longer can be wheeled.
I have a broken suitcase and not a word from ex. This is a man who believes he has better manners than anyone else.
My question is, how do I broach this and how do I deal with the inevitable blind alley diversion tactics/rudeness which raising this will unleash?
I just feel I can never get my point across to people who aren't following normal rules of behaviour. I'd like a new case, I'd like the wheel back (it could possibly be mended), I'd like an apology. I know none of this is possible.
I suppose I'm asking for help with dealing with a narcissist, aren't I?
Sorry this long and thanks for reading. Any tactics gratefully received, Mumsnet!