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Mumsnet has not checked the qualifications of anyone posting here. If you need help urgently or expert advice, please see our domestic violence webguide and/or relationships webguide. Many Mumsnetters experiencing domestic abuse have found this thread helpful: Listen up, everybody

Elderly neighbour phoned to ask what she’s done to upset me?

68 replies

MojAlone · 27/03/2021 09:07

Not sure quite how to manage this situation - so advice would be appreciated! Back story is that we moved to a semi detached bungalow 2 years ago with a view to converting the loft space. Most of the bungalows along our road have been converted, our semi-detached neighbours have also extended to the back. We need a party wall agreement, and the neighbours instructed a surveyor. They also asked us to change our plans - which we did, even though they had already been passed. It’s caused us a lot of delay, we are still living out of packing boxes, and 2 year old still has to sleep in our room. We could move but I’d say it’s highly likely that a new owner here would renovate as bungalow is tatty, roof underlay has perished etc.

Elderly neighbours husband passed away before xmas. We’ve tried to be very supportive as she has no family. DP recently fixed her gate - but I’d say her behaviour was ‘odd’ - she kept saying she couldn’t open the gate, even though - when DP went round - she clearly could. But he continued to do little repairs etc to help.
She phones me regularly to complain about her tradesman etc e.g the postman is taking her post, the window cleaner has scratched her car, the gardener has covered her conservatory in dust etc.

She’s also phoned me on 2 occasions (1 was a Sunday morning early when it was snowing) to say there is a surveyor in the loft, and apologised for the noise. I don’t actually think anyone was there - no car outside, but the same happened this week. No car outside, she also said people have been in her house and been taking things - but it’s ok because her niece’s husband is a police officer (I’m 100 percent sure she has no family).
Yesterday she phoned again - and I really had to calm her down - and she said she was very upset because she thinks she has upset me. Followed by a 2 minute rant about a gardener.
I am ‘slightly’ backing away from communicating with her, but I do want to support her.
We’ve decided to leave our building work until potentially 2022 - as we feel very sorry for her, and don’t want to cause her additional trauma. We’ve put things on hold for about a year now. A surveyor has not been instructed yet - we’ve communicated with the surveyor they chose over a year ago, but as we pay all costs - no surveyor would survey her house until they’ve been officially instructed. I did email the surveyor about 6 months ago to say we are putting the project on hold due to Covid and to be considerate to our neighbour. But that’s all!

OP posts:
MojAlone · 27/03/2021 09:08

Sorry I’ve been confusing! They’ve appointed a surveyor - but not officially instructed yet.

OP posts:
HerMammy · 27/03/2021 09:11

I think your ndn needs support, perhaps a call to adult Social Services, it sounds like she may have dementia, this is how it started with a family member, suspicious and accusatory of people.
I would carry on with your plans, how she is won’t get better and you could be years tiptoeing around her.

partyatthepalace · 27/03/2021 09:11

Either she’s very lonely and just inventing things or it’s dementia - or a bit of both - let social services know, and also her GP if you can figure out who it is.

Purplewithred · 27/03/2021 09:11

Ok, you see it here often, but for once - this does sound as if she may have the beginnings of dementia. Or it may be a lingering uti (better) or some other form of ill health. She has no family you say? Check your council website and call the duty safeguarding team with your concerns.

sluj · 27/03/2021 09:11

It sounds like she needs medical help. Please go to your county council website and fill in a Safeguarding referral. She needs an assessment to get some help.
Don't put your work off, sadly she is unlikely to get any better soon, if at all.

MojAlone · 27/03/2021 09:14

@HerMammy I did wonder about social services. I am concerned about her. I would think they’d be able to provide the support she needs. Thank you.

OP posts:
MojAlone · 27/03/2021 09:14

That’s great advice, and confirming what I thought. Thank you xx

OP posts:
ElspethFlashman · 27/03/2021 09:18

What age is she? Definitely sounds like her mind is starting to become a problem for her.

Poor lady.

NecklessMumster · 27/03/2021 09:23

I work in adult social care and I think you will need to be specific when you call about what you want them to do, i.e that she needs support in her daily living activities or that she is at risk in some way. Our call handlers will ask if you have the persons permission to call them which can be frustrating when dealing with potential dementia.

sluj · 27/03/2021 09:26

Don't let the consent issue put you off. Social services have a duty to investigate anyway and you are rightly worried that your relationship with her will deteriorate if she knows you have sought help for her. If you know her GP, you can make them aware too.

Heronsnest · 27/03/2021 09:30

Late FIL displayed exact same behaviour before his dementia diagnosis I’m afraid OP.

WeatherwaxOn · 27/03/2021 09:31

@HerMammy

I think your ndn needs support, perhaps a call to adult Social Services, it sounds like she may have dementia, this is how it started with a family member, suspicious and accusatory of people. I would carry on with your plans, how she is won’t get better and you could be years tiptoeing around her.
Yes, I second this. Exactly the same with a family member eventually diagnosed with dementia; paranoia, and ringing me up all hours to tell me that there was someone in their home. Balance issues followed as they were seeing things that weren't there and trying to step over/around/on them.
MojAlone · 27/03/2021 09:34

I think I may just keep social services in mind, and see if I can provide enough support without using their resources. I think - when I contact the surveyor again - I’ll discuss her social needs, and if the surveyor has any advice. But I think, if things continue to escalate - it’s good to know they are there. It hadn’t really crossed my mind until last night, but your comments have really helped secure my thoughts.

OP posts:
GinWithOlivesIn · 27/03/2021 09:35

It could be dementia.

My elderly grandma also got UTIs that made her act strange. As soon as she got antibiotics it stopped the odd behaviour.

I would try to help her, if you can. I think if you step back at this stage when she’s already leaning on you anyway things will just get worse for both of you.

category12 · 27/03/2021 09:38

I was thinking possibly dementia too.

MrsRobinsonsHandprints · 27/03/2021 09:38

Why would the surveyor have any advice? I would call now, it takes ages for anything to happen

Bunnybigears · 27/03/2021 09:39

This may sound harsh but to he honest I wouldn't delay your building work at your inconvenience if you are doing so just because of the neighbour because to be honest this situation isn't going to be better in 2022.

BatFacedGrrll · 27/03/2021 09:39

Well she's very clearly suffering with some sort of memory issues isn't she? I'd be contacting SS snd expressing my concerns so that they can assess

MojAlone · 27/03/2021 09:42

I’ll aim to phone her once a week, check she is ok. Perhaps I backed off a bit when DD returned to school, and with the lockdown rules easing? But TBH - I was finding her calls a bit strange. But maybe she’s sensed this? I don’t know! But communication is always good, and I’ve just got to keep her needs in mind - and that the calls may well be difficult, but they’ll hopefully help her.

OP posts:
MojAlone · 27/03/2021 09:43

The surveyor is lovely, she’s been really understanding about the situation - so I think she could offer good advice.

OP posts:
Easterbunnygettingready · 27/03/2021 09:43

Your local council will have a vulnerable adults team. Getting over invested could see you being seen to take advantage ime... Our ndn had dementia, council put a pull cord in for emergencies.. Always us that dealt with her - even one Xmas eve. .. The family tried to bully us to help have her put in a home. One 'respite' week end in and they stripped her home. All her precious photos from a sideboard piled on a wheelie bin. Yet they accused us of being after her cash.. Take care op... Easy to be drawn too far in.

BatFacedGrrll · 27/03/2021 09:45

Well, yes, you will find speaking to someone in the early stages of dementia strange. Just enter her world and smile and nod. You don't need to tie yourself in knots trying to avoid her or thinking she's weird.

Pass on to SS so they can ensure she is on the radar and is able to access support

saraclara · 27/03/2021 09:45

I'm astounded that you've put the work on hold for the sake of a neighbour in the first place. I'd definitely be going ahead on this, because if she does have the beginnings of dementia or if she eventually needs care, getting the permission is going to be even more complicated. There is no ned in sight to this problem.

Get your surveyor organised and phone social services or Age Concern for advice re her welfare.

WouldBeGood · 27/03/2021 09:49

@MojAlone I’d back off a lot tbh. Otherwise it will spiral and you’ll end up feel responsible for her. Which you are not.

Make a referral to SW who are the people with the knowledge to deal with this.

You sound so kind and thoughtful but that makes it easy for you to be taken advantage of, and to shoulder responsibility for things you shouldn’t.

ElspethFlashman · 27/03/2021 09:50

So instead of asking SS for support, you're going to be her support?

Admirable but really naive, OP. You are going to get sucked in as this is going to get worse, not better.