Bugaboo Dragonfly - does yours do this or is mine broken?

[EmmaFromWales]

Hi! I have just bought a Bugaboo Dragonfly, and the seat (for 6 months +) rattles back and forth when it's in any of the four "fixed" positions. I'm trying to work out if this is normal, or a fault with the product.

Does your seat stay totally fixed in position, or does it have a little back-and-forth movement?

Thank you!

I see you don't have any replies yet. I can't help directly but I just wanted to flag that a really helpful resource is to join one of the many Bugaboo Facebook groups - there'll be a solid number of people with the Dragonfly, and people often ask questions like yours.

Awesome, thank you!

Didn’t bugaboo have this problem and then have to rectify? It might be worth contacting bugaboo directly.