Note: This topic is for discussing pushchairs. Read our round up of the top pushchairs to find out which ones were awarded Mumsnet Best.
Note: This topic is for discussing pushchairs. Read our round up of the top pushchairs to find out which ones were awarded Mumsnet Best.
Pushchairs
Icandy peach purchased from teenytots.co.uk
hsyeda · 23/05/2012 13:53
Hi,
Is there anyone out there who might have bought an icandy peach from teenytots.co.uk?
Mine is malfunctioning and I have no means of contacting them and the push chair has no serial number...
Methinks I have been conned.
nancerama · 23/05/2012 14:10
I didn't buy from Teeny Tots, but the serial number should be on a sticker on the chassis. If you undo the snaps that hold the shopping basket on, the sticker should be on the metal bar.
milk · 23/05/2012 14:12
I went to their website. It says:
"Notice
Customers
We regret to inform you the company has now ceased trading, Regarding warranty & repairs please contact your manufacturers directly, Who will deal with any warranty & repair issues and fast as possible (Proof of Purchase Will Be Required). Manufacturers contact details can be found on their websites directly. Any urgent issues please contact:[email protected] we apologize for any inconvenience caused."
Happenstance · 23/05/2012 15:59
Did you buy it online? iCandy don't authorise the sale of their product online, you have to go into store. serial number should be under the shopping basket as Nansaid
Tiggywunkle · 23/05/2012 19:36
Or under the Velcro on the seat base. It's easier to find there. Then give iCandy a call direct and see what they say. They should be able to trace serial numbers back to shops.
bemybebe · 23/05/2012 19:39
You may consider contacting the credit card company as they are totally liable (purchase over 100GBP). If you bought with the cc.
milk · 24/05/2012 08:47
Visa have a thing called "charge back" when if you get conned they will give your money back within 120 days :)
I got conned when buying a camera online :( Cost over £200 but I got the money back 
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