You really helped me recently when I was deciding on my purchase of the Elite, it was love at first sight, but I've had a problem with it actually not 1 but 3 problems, I'm on my 3rd Elite in a few weeks (first a screw dropped out of the chassis as I removed it from the box; second the break did not work on both back wheels). Now this one has attack of the trolley wheel which we thought would go given a bit of use but it isn't and it is sending us bananas, and also it squeaks.
I love this pushchair in that on paper it has everything, when it works it is fabulous, the handling and the fold the best things (having used pushchair no 2 for a couple of wks which didn't have the trolley wheel thing). But I bought through boots.com they don't have another to send out, so its refund only. I said I'd talk to the UK Baby Jogger service centre first, they have suggested I take of all wheels, lubricate and ensure the axle on the front wheel (which is being rebellious) has no movement (it may be loose causing the difficulty)
I'm yet to get the wheels off and WD40 out as DH thinks enough is enough, get our money back, but then we have no pushchair, I think the BJCM GTI would be great for us but its not yet out is it? I still have my old (stokke) but its prepared for sale and we really need something all terrain for the the winter.
I figured you would know what to do, should I try to sort these wheels in the hope this is the last thing to go wrong or cut my losses! I've been on ebay looking for something 2nd hand to tide us over but having had all these problems with new what's a 2nd hand one going to be like!!
Sorry I've been boring....thanks for reading :)