When I got it I wanted to put all the bits on it (padded insert, head hugger, cosy toes) to see how it all fitted together. I was 8 months pregnant and stupid and thought the only way was to unthread all the straps from the plastic ends which clip into the central harness bit.
With hindsight I think I probably only needed to push straps through from the back. Unthreading them was really really hard, I had to use a knife to push the straps through the holes it was such a tight fit. Now of course I can't rethread them properly.
I have managed to get the ends back on the straps but obviously not right because when I tighten them they just slacken again at the slightest touch. Consequently my toddler can escape whenever he wants, even when we are mid crossing road.
Help! Does anyone know how to fix it? Or who would fix it? I got it online so can't take it back to shop.