Is this rude or am I just old fashioned?

[KnackeredBack]

We're on the market now - terrible sellers market where we are and we've dropped our price hugely to try and generate some interest, after being off the market for 6 months. We've had about 8 viewings in 2 weeks and 2 of them have been second viewings (one 10 days ago and the other 3 days ago). Neither second viewers have come back to the EA - no contact, despite chasing. Is this rude, weird or what? I remember only doing 1 second viewing and that was for the house I now live in, but even if you don't like the house, surely you'd tell the EA that?

I often leave feedback for small businesses and I know if I had one myself it would help.

I'd like feedback when selling, so I give the owners of the houses I view the same courtesy. Especially if I've had them get their house viewing ready twice.

Many thanks for coming back
You are right, if second viewing, then the price must be what the market is atm
Good luck

Sure and I already said about that I give housing feedback if the agent contacts me but I disagree that not giving feedback is rude or lacking in basic courtesy. It's helpful to the company/ seller and a kind thing to do but not an obligation.

I definitely wouldn't give feedback on a place I wasn't interested in. No offer = not interested, what else would you expect?

I HATE feedback culture so much

That's thoughtful of you.

But IMO, I worked SO hard to get my house ready for viewings because I wanted someone to buy it. I was fully aware people would come and go and I would never see or hear from them again. They owed me nothing.

This.

If ea sent an email then yes I would try to respond with a short "sorry on reflection we realised we really need a third bedroom" or whatever.

But many people can't "just" answer the phone during working hours so if I get a missed call tbh I probably couldn't be bothered to ring back and try and get hold of the ea only to have a slightly awkward conversation to confirm what they can already assume...that I'm not interested.

I appreciate that it might be frustrating to get your whole house tidy and hopes up each time...but most people value their own time too, it's unlikely they'll go to a second viewing just for shits and giggles, they presumably were fairly interested in the house but for whatever reason the second viewing changed their mind...which is exactly the rationale for having a second viewing!

At it's core is an expectation that we should help people/businesses sell the thing they want to sell. I don't really want to help people sell things and I don't expect it from others.

I think it's rude OP. People missing the fact it's a second viewing we're talking about. First and only viewing then yeh they probably don't owe you anything in the way of feedback.
But these people must have poured over the listing online, looked through all the pictures probably multiple times, then viewed the property in real life and liked it enough to think it warranted yet another viewing. They knew exactly what they were walking into for the second viewing, and most people wouldn't go to all the inconvenience of visiting a stranger's home if they weren't serious. So what changed? Total waste of everyone's time, encountered lots of folk like this sadly. Never know if they're just nosy, time wasters, or genuinely noticed something they don't like second time. They don't officially owe you feedback and I suppose it's fair enough if they decide they're not interested, but nonetheless this situation is not comparable with browsing in a shop; feedback or acknowledgment would be polite IMO.
I hate selling houses! Brings out the worst in people. Good luck, hope you get more interest.

There is nothing wrong with doing a second viewing! You seem to be insinuating that if you do a second viewing you have to put in an offer. Maybe they have gone off to look at other properties and haven’t yet decided. I do understand that you would like some feedback sr know either way if they are interested or not. People just aren’t used to this new sellers market.

I don't understand who has time for this

'But IMO, I worked SO hard to get my house ready for viewings because I wanted someone to buy it. I was fully aware people would come and go and I would never see or hear from them again. They owed me nothing.'

I had this attitude when I sold too. I want to sell, I need to out the effort in to achieve this aim.

I think it's pretty rude to be honest. I probably wouldn't bother calling the agent to give feedback but if they got in touch with me I'd answer them. Why wouldn't you?
We had a family who came for a second viewing. They actually called the agent back afterwards to say that they were going to make an offer. TWICE! then radio silence
Wtf is the point in that?

I don’t know if it is rude or not but what do you want from them? If interested you would’ve heard back. All the feedback I received when selling was pointless. Things like, my dining table wouldn’t fit, there aren’t enough bedrooms, the area is too quiet, etc etc You would think all these things could be seen in the particulars but I think guess lots of people window shop.

We've viewed via one EA this year who has an automated system. You get an email within 1 hour with a URL, 3 subject headings, boxes under each for comments: condition/pricing/interested (I think): rate from 1 star to 5 stars.

Seems like a really smart way to present the data to unrealistic sellers and you don't have to lie to anyone on the phone to spare anyone's feelings, or have drawn out convos about how vastly overpriced it is with agents who will make you feel silly.

It maybe the opposite way, people may not want to give feedback incase of offending the vendor. We recently went through the buying process and all showings were by the vendor (we're in the North-East and is rare that an Estate agent would conduct viewings) and they are all very proud of their homes.

I did give feedback but it was always "it was nice but not for us", as the truth would have been "they're having a laugh at that price, it needs a new kitchen, windows, boiler etc etc etc" and it likely would have upset people which i didnt want to do.

I agree it pointless feedback, but i think you've got a choice as a viewer when it comes to feedback...be seen as a time waster, rude or offensive

I agree it's a bit rude not to respond to an email/phone call. I also think that EAs are a bit over the top with providing feedback though (we're in the process of moving at the moment). Personally, I'm not bothered about knowing the reason someone doesn't want to buy my house as it's almost always something we can't change anyway. People give stupid reasons such as "it's too far from London" which is obviously not the real reason as they would have known that before they viewed.

I think it's not just knowing the reason they don't want the house though is it? It's letting you know that they've decided they don't want it rather than keeping you hanging.
If they've come back for a 2nd viewing and made a big thing to the agent about how much they love it afterwards then it's reasonable to think they actually might be going to make an offer.
I'm much less bothered when it's first viewings.

I agree with pp that the problem is the feedback culture. I get SO many emails asking for feedback on things (items I've bought, courses I've attended etc etc) that I now just ignore them all, whereas a few years ago I would have tried to reply.

Preparing for viewings is horrible, part of a long line of horrible experiences you go through to sell up and move home. Some people aren't very empathetic to that fact, unfortunately.

I get why you're disappointed but don't feel it's rude as such, it's always awkward saying something negative about someone else's home so I wouldn't count on feedback being honest rather than generic anyway.

I think you'd be likely to get better feedback posting the rightmove link on here tbh, people will be far more honest from behind a screen and you may get some useful pointers the threads I've seen like this always have excellent points made.

I think you'd be likely to get better feedback posting the rightmove link on here tbh, people will be far more honest from behind a screen and you may get some useful pointers the threads I've seen like this always have excellent points made.

Really? Perhaps once you've waded through the fluffy towels, new duvet and cushions posts, not forgetting the downright insulting ones!

I'll never forgot the poor woman who posted her lovely house, think it was in Westcliff. She got told to replace all her windows, paint all her woodwork, walls and the entire exterior! Her perfectly lovely kitchen was "dated" as well 🙈

who said she is looking to reduce, and it could simply be I prefer the one in the next town over.