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Is this rude or am I just old fashioned?

115 replies

KnackeredBack · 13/06/2024 10:36

We're on the market now - terrible sellers market where we are and we've dropped our price hugely to try and generate some interest, after being off the market for 6 months. We've had about 8 viewings in 2 weeks and 2 of them have been second viewings (one 10 days ago and the other 3 days ago). Neither second viewers have come back to the EA - no contact, despite chasing. Is this rude, weird or what? I remember only doing 1 second viewing and that was for the house I now live in, but even if you don't like the house, surely you'd tell the EA that?

OP posts:
nomchonge1 · 13/06/2024 10:38

Yes its rude IMO - it would take one second to just respond to the EA. I feel you!

fruitbrewhaha · 13/06/2024 10:38

Yeah it is. It’s like people cant just phone up and have a conversation anymore.

Why be rude to an estate agent when you’re looking for a house to buy? I remember when we were looking and I turned my charm up to max level in case I’d find out about a house before it went to market etc.

phonerings · 13/06/2024 10:39

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Frasers · 13/06/2024 10:41

No I don’t feel it’s rude, and find it very weird that people on here are so obsessed with classifying something as rude or not, what difference does that make.

no feedback they aren’t interested. There is not some weird etiquette system in place, they are not your mates.

Norhymeorreason · 13/06/2024 10:42

You're right, it's rude. I always gave feedback when I viewed houses, it only takes a minute and is a simple courtesy.

DistinguishedSocialCommentator · 13/06/2024 10:43

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Exactly that!!

IMO the house is over-priced, hence no second viewing at all or feedback

OP - you need to look around what other similar places are being on the market - a price can be effected if on a main road, next to in front of bus stop next to shop, flats etc, diff parking narrow road etc even on a like for like place and if its south facing or not

Get another EA - get 3 to price, low, mid, high prices ie a quick sale, a sale in a reasonable time and luck of the draw sale, ie waiting for prices to go up to reach the price you want

phonerings · 13/06/2024 10:44

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nomchonge1 · 13/06/2024 10:45

It takes a second to answer the phone and say "not interested thanks"

The time/effort/disruption it takes to prepare a property for a viewing (especially with kids) is a lot, for people to then not bother their lazy butts to give a second of feedback - frankly its rude!

KievLoverTwo · 13/06/2024 10:46

I posted about this exact same problem only last week.

It could be that the EA is being extremely rude/difficult to get hold of/just don't care about selling houses and they've annoyed people so much that they're loathe to 'help' them out by giving feedback.

We had one exactly like that a fortnight ago. It actually took them a week to call for feedback. I told them we were looking at a variety of styles; now 3 weeks ago, no chasers either.

If in doubt, get a mate to 'mystery shop' setting up a viewing, see what's been said to them, how they're treated.

Most of them are honestly just terrible.

KnackeredBack · 13/06/2024 10:51

Interesting responses; thanks all. I think it's rude but clearly lots of people don't and that's good to know because I'll just try and change my expectations.

I think that it's now at the right price bracket, hence the second viewings, and we went with the EAs that didn't over price (some are just dreaming!) but were easy to contact, i.e. answered calls and emails. Who knows though and I'm tempted by the mystery buyer idea!

OP posts:
phonerings · 13/06/2024 10:55

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HappierTimesAhead · 13/06/2024 10:58

I honestly am baffled as to why you think people viewing your house owe you anything. YOU want to sell something so you are inviting people to come and look at the thing you are selling. They owe you nothing. The buying and selling of houses is a function of a capitalist society. I ignore feedback emails from various companies all the time. I don't tell a shopkeeper why I decided not to buy one of their products.

rainingsnoring · 13/06/2024 10:59

I don't think it's rude but it is definitely disappointing for a seller because you want to know if you can change anything.

Personally, I wouldn't make a special effort to contact an agent if I wasn't interested. If they chased me, I would call them back but there would probably be a delay of a few days due to work, etc. I think a lot of British people are not good at being frank and openly criticising so may avoid it because they feel uncomfortable.

elizabethdraper · 13/06/2024 11:00

if they were interested, they would have been in touch.

i seen about 40 houses before i landed here. i was in touch immediately with the Estate Agent and made an offer

Not sure kind of feed back i would giving?? The house didnt give me the feels ??? no spark???

KievLoverTwo · 13/06/2024 11:01

KnackeredBack · 13/06/2024 10:51

Interesting responses; thanks all. I think it's rude but clearly lots of people don't and that's good to know because I'll just try and change my expectations.

I think that it's now at the right price bracket, hence the second viewings, and we went with the EAs that didn't over price (some are just dreaming!) but were easy to contact, i.e. answered calls and emails. Who knows though and I'm tempted by the mystery buyer idea!

The people we are buying from (we found them direct - literally approached them in an alleyway and he called me a week later) are in fact the ones who recommended THE very worst agency out of all 15 in the area when I said we were looking round that way generally. I guess she originally bought the house through them.

The experience the buyer gets versus the experience the seller gets can be VERY, VERY different.

(I've done the analysis - most of their homes are having to drop price by 25% so they are sweet talking people into overpricing)

phonerings · 13/06/2024 11:04

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Frasers · 13/06/2024 11:11

And why classify it as rude, what’s that going to change, just so you can tell yourself they are rude. If they don’t wish to buy your house,what are they supposed to say, on second viewing, thank you but no thank you.

people really need to stop being so emotional about selling their home, I know it’s hard, but this is next level.

HappierTimesAhead · 13/06/2024 11:12

Also, what kind of feedback is really going to help? They are not going to say, "if you paint that wall white I'll buy the house". You can't change anything significant like the number of bedrooms or the size of the garden. Unfortunately, no offers means no one wants it. Your only option if that continues is to reduce again or take it off the market. I get it's an emotional process but only for you. The market does not care.

CellophaneFlower · 13/06/2024 11:23

HappierTimesAhead · 13/06/2024 11:12

Also, what kind of feedback is really going to help? They are not going to say, "if you paint that wall white I'll buy the house". You can't change anything significant like the number of bedrooms or the size of the garden. Unfortunately, no offers means no one wants it. Your only option if that continues is to reduce again or take it off the market. I get it's an emotional process but only for you. The market does not care.

These people have viewed twice. I shouldn't think their reason is it doesn't have enough bedrooms.

Sometimes honest feedback can be really helpful and if the issues can't be changed then will help guide how big a reduction is needed.

Lillieloola · 13/06/2024 11:25

nomchonge1 · 13/06/2024 10:45

It takes a second to answer the phone and say "not interested thanks"

The time/effort/disruption it takes to prepare a property for a viewing (especially with kids) is a lot, for people to then not bother their lazy butts to give a second of feedback - frankly its rude!

💯 this ! What is wrong with people? It’s just basic courtesy!

LividPink · 13/06/2024 11:28

I can’t get worked up about this.

They want to buy it or they don’t, and if they want to buy it you’ll have heard by now.

Feedback about houses is entirely meaningless. You can’t change anything that would make a difference, so everyone lies. Instead of “it’s too overlooked and stinks of dog” they say “not quite right for us” because one of the previous is un changeable and the other is insulting.

KievLoverTwo · 13/06/2024 11:31

Lillieloola · 13/06/2024 11:25

💯 this ! What is wrong with people? It’s just basic courtesy!

What's that then?

Maybe we're just old fashioned farts who aren't changing with the world?

We've got a local FB group that's basically Freecycle that does a lot of good locally; a good 50% (at least, in my mind) post along the lines of 'in need of a small bunk bed' with no please, thank you, approx location, nothing.

O_O

sbplanet · 13/06/2024 11:47

KnackeredBack · 13/06/2024 10:51

Interesting responses; thanks all. I think it's rude but clearly lots of people don't and that's good to know because I'll just try and change my expectations.

I think that it's now at the right price bracket, hence the second viewings, and we went with the EAs that didn't over price (some are just dreaming!) but were easy to contact, i.e. answered calls and emails. Who knows though and I'm tempted by the mystery buyer idea!

It's not rude. Most buyers know they will be chased for a 'follow up' by the EA and if they aren't interested it can be difficult to say exactly why to the agent. Afterall who wants to come out and say something like 'the decor is disgusting and there's no way I can live with their bathroom'?
If they are interested you'll hear, that's mostly the way it works I think.

Peonies12 · 13/06/2024 11:56

HappierTimesAhead · 13/06/2024 10:58

I honestly am baffled as to why you think people viewing your house owe you anything. YOU want to sell something so you are inviting people to come and look at the thing you are selling. They owe you nothing. The buying and selling of houses is a function of a capitalist society. I ignore feedback emails from various companies all the time. I don't tell a shopkeeper why I decided not to buy one of their products.

This. I never gave feedback when we viewed. Why should I bother? Not my problem.

rainingsnoring · 13/06/2024 11:59

Lillieloola · 13/06/2024 11:25

💯 this ! What is wrong with people? It’s just basic courtesy!

Why? If I don't answer every single feedback request from every private company that emails may, is this also 'rude'? Does that make me 'lacking in basic courtesy'? If not, what makes house buying so completely different in your opinion?