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AIBU? Estate agents..

51 replies

rookiehomeseller · 24/01/2024 22:01

So I really don't know if I am being unreasonable or not, but my experience so far of viewing properties is that estate agents seem to be really poor at following up and managing potential buyers. E.g. I did a second viewing on a house last Saturday and was shown around by someone who just worked Saturdays and proceeded to comment on all the negatives about the house I was viewing. The manager at the agency who I've been dealing with has not yet bothered to call me to get any feedback on my viewing and considering this was a second viewing I would've thought they would've been keen to find out if I want to proceed. It's not an isolated experience, and I find it astonishing that agents who are supposed to be representing the vendor just don't seem to follow up on potential sales, get feedback or promote the positives about a property at viewing. I'm new to this game so maybe I am being unreasonable or have too high expectations of estate agents. I wonder what other people's experiences are?

OP posts:
Hibernatalie · 26/01/2024 09:12

I've had mixed experiences. The first EA we used to sell our flat was awful, lots of lying to us and basically didn't market the property.

When we gave notice to move a different EA suddenly he had people who wanted to view (a mate of his) and when asked for feedback said it was out of his price range??

Second EA was excellent - sold her socks off. Off the market within 3 weeks and got a good price.

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