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Agents expecting us to do viewings as they're too busy

26 replies

wantmorenow · 12/08/2023 16:16

Just that - agents have had interest in our house at last as I've dropped the price at my instigation. Was overpriced and been on the market for 6 months with only one viewing. I'm getting emails asking if viewing if convenient and can I show prospective buyers around. Said yes to 2 viewings today 3 hours apart so today has been a day I haven't been able to do much for myself. We're in countryside and it's about a 40 minute drive to any of the nearest towns! Just had another request for Tuesday and said anytime suits me as I'm at work and they hold keys - just help themselves to house just let me know when. They have come back with they can't show the clients around so the only option is for me or nothing will happen. I have said I'm not happy and my time has value too.

I'm looking for thoughts for those more experienced. Is this the new norm? If I ask for a reduction in fees, what's a reasonable financial agreement? To be fair, we live out of the way, not many agents are interested in acting for us and the house is low value for the area but I'm not going to be mugged off either. I can't WFH and partner will have to make a 30 minute, 10 mile round trip to be at home for viewing.

Also only realised when I did the viewings today that I had no idea if it was going to me and a couple/woman/ man on my own. No details supplied and I belatedly realised how vulnerable I was, letting unknown randoms into the house on my own. Thought of that poor estate agent Suzy Lamplugh and my safety being compromised by estate agent.

OP posts:
Twiglets1 · 12/08/2023 20:46

As a potential Buyer, I much prefer the EA to show me round, far less awkward than the Vendor. You can talk honestly and not feel obliged to pretend it’s lovely even if it isn’t.
Ok the EA may not be able to answer all the questions but they can be answered later anyway. The Viewing is just to find out whether the property could be right for you or whether it is a definite No.

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