Is this every going to happen?
We had a smart meter installed by Eon five years ago which was fine until we switched supplier to Octopus when it lost its functionality (being a 'smets1' meter).
We keep (from Jan 2020 onwards) being told that the meter will be upgraded remotely to smets2 standards to make it smart again but there is never a timescale given. Has anyone had any luck with having this done by Octopus?
I know in the scheme of things its not a mjaor problem but the meter is located in an awkward position to its hard to get to the meter to give the monthly readings.