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Purplebricks app- help

6 replies

Notmyyearthisyear · 15/02/2022 19:56

This app generates notifications about properties on my saved list but they are completely meaningless… you open the app and there’s no extra information. I can only assume the app generates them if there is activity such as someone booking a viewing or placing an offer, but why would it tell you without any detail?
Is it a marketing ploy to get buyers worried that a property is popular? Screenshot attached of the most recent notification and the email received.

Purplebricks app- help
Purplebricks app- help
OP posts:
WeAreTheHeroes · 15/02/2022 19:59

The notification says there's been an update, the app states a viewing has been booked. What's the issue?

mummabubs · 15/02/2022 21:02

We sold through purple bricks and whilst the sale itself went quickly and smoothly the app was buggy as heck. Used to tell me I had viewings booked that then didn't appear in the calendar and that my agent wasn't aware of 😑

Notmyyearthisyear · 15/02/2022 22:09

The viewing that shows there is the one I arranged but the phone has been pinging all day with PB notifications about the same house…. But no information…

OP posts:
dizzyupthegirl86 · 15/02/2022 22:11

It is to let you know there’s been more viewings. I suppose it replaces a traditional estate agent who’d tell you how much interest it’s had!

WeAreTheHeroes · 16/02/2022 06:59

How do you know that's the viewing you booked being notified repeatedly and the notifications aren't in relation to other viewings that have been booked by other people?

Notmyyearthisyear · 16/02/2022 07:33

That’s not what I said. The fact I don’t know that is precisely my point… what’s the point receiving generic notifications where you have to guess what they pertain to? Another viewing, an offer, maybe even someone adding as a ‘saved’ property.

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