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Setting up Sky in the new house - when would payment start?

2 replies

Lelliebellieboo · 02/09/2021 10:53

I've got my completion date for the end of the month. I want to set up Sky TV and broadband and because I have a long exchange, I can get them booked in for the day after we move.

I've gone through the whole process, and it allows me to prebook a slot but when I went to click confirm purchase, it then said "we'll set up your sky go account straight away'. Does anyone know if this means that it would take paymnet immediately, or whether the payment would begin after installation?

I just don't want to be paying a month in advance...

OP posts:
LittleOverWhelmed · 02/09/2021 12:28

This reply has been withdrawn

This has been withdrawn by MNHQ at the poster's request.

ScotchBon · 02/09/2021 18:42

We had it installed earlier in the year. From what I remember it's different for broadband and TV. They obviously didn't charge for broadband until it was activated and working. TV was different, that was charged from the same day as broadband despite having to wait two or three weeks after that for the dish/box to be installed. The reason is they immediately gave access to all our Sky channels over the net via SkyGo. Because this is not optimal they sweetened it by chucking in a couple of extra things free (e,g movies) until the dish was installed. I guess you could kick up a fuss and delay the TV start, we just hooked up the PC to the TV with an HDMI cable and enjoyed the free movies alongside the other packages we were paying for.

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