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Address not showing on drop down menus

3 replies

Kai1981 · 02/08/2021 08:43

Wasn't sure where to post this.

Just about to move, my flat doesn't show on drop down menus on websites so I want to get it added. It's not a new build, it's an older house converted into two. The flat below shows because it is 22 (the original house number I guess). Mine is 22a and doesn't. But other similar flats on my road do show!

Who do I speak to about getting my address added to the drop down menus?

I already checked and it's on the Royal Mail database.

OP posts:
thismeansnothing · 02/08/2021 08:50

We have this atm because we are a new build but also when we lived in our flat. Was hit and miss if we came.up then. But there's usually an option to manually enter your address

BentBastard · 02/08/2021 09:28

It will take a little bit of time for the updates to the Royal Mail Postcode Address File to be made to the software used for these address capture products. Probably about 3-6 months.

Kai1981 · 02/08/2021 09:28

Thanks yes there is an option, but today I couldn't update my address details with my bank manually, they made me call them and wait 20 mins to get through.

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