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New owners are complaining

59 replies

WhatshouldIsuggestcanbedone · 15/06/2021 18:41

Ok I had the buyers from hell. They offered 40K under and then stalled and stalled and stalled for nearly 6 months and prices rocketed. Throughout this time I said I wouldn't have other viewing. They criticised everything -and I paid over £3K to right things that they complained about -including paying for a new hall carpet and then found out they are ripping up the brand new carpet. I had to cancel the removal firm twice and was lucky to get a slot before completing. They only completed when I said I was putting it back on the market. I was living the other end of the country.
I returned back for the removals to pack -but they didn't do a fab job. I needed to do 6 loads of the garage to the tip for example. I paid for someone to clean the house. Some bits of furntiture went on local free sites -but I was told they had been collected -but actually two bookcases -haven't been. They are saying the log pile wasn't removed -that is fixed and I never said I was taking it. I had a load of car tyres -that I used as potato planters- they said they haven't gone and another passageway -I didn't realise had some garden furniture and plant pots down there. The new buyers are creating merry hell.

What if anything can I do?

OP posts:
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DinoHat · 15/06/2021 22:16

Just ignore them.

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smallgoon · 15/06/2021 22:19

@LaurieSchafferIsAllBitterNow

Point out their own faults, do some serious stalling, and then tell them to fuck off.

or block and move on, if you are more of a grown up than I am.

This.

Why have you tolerated so much shit from them?
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smallgoon · 15/06/2021 22:30

Am actually baffled that you spent money on carpet to appease them - I'd have told them to fuck off.

I wouldn't even respond to them moving forwards. Let posters in this thread call you a shit seller. They got the property for £40k less - they can fork out a couple of £100 to remove the rest of your shit. I wouldn't get stressed if I were you.

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jaundicedoutlook · 15/06/2021 23:10

Leaving aside all the commentary on whose fault and why, you might try Clearabee, who I’ve found really good at coming round and clearing away crap. You’d need to arrange for them to get access, but otherwise they will go into a house / garden and pick up stuff in situ - no need for it to be packed and waiting for them. Did this with a load of old junk from renovations recently and they were great.

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CharlieAteThePies · 15/06/2021 23:31

I don't think they're being unreasonable OP. You need to leave the property empty.

Thankfully I got to our new house before our vendor's removal company finished up. They were running behind. I made them take the wooden garden furniture (table and chairs), the rotary washing line, the big mouldy trampoline and the table tennis table and about 20 old paint pots and many old boxes of tiles etc. It's ridiculous that they were planning to leave all of this crap behind!!

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ConstanceGracy · 16/06/2021 15:11

I’d be annoyed about the book cases and car tyres. Hire and man with a van to take the stuff away

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Shehasadiamondinthesky · 16/06/2021 15:14

Legally you have to leave it empty.
However I would have told them to sod off to start with.
I would never change a carpet for a sale, they buy as seen or it's back on the market.

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MarianneUnfaithful · 16/06/2021 16:13

A skip will be v expensive indeed.

I would ask the buyers to send you a photo of everything that was left.

Contact a local ‘man and van’ via Next Door, Facebook group or whatever, send them the photos and ask for a quote.

It sounds as if you mean log store or shed rather than the actual logs. In which case yes it is a fixture.

The buyers do sound horrible, and awkward.

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HasaDigaEebowai · 17/06/2021 08:08

A skip won’t be very expensive indeed. A skip is about £250.

I’d query who is going to be putting the stuff into the skip though..

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