New owners are complaining

[WhatshouldIsuggestcanbedone]

Ok I had the buyers from hell. They offered 40K under and then stalled and stalled and stalled for nearly 6 months and prices rocketed. Throughout this time I said I wouldn't have other viewing. They criticised everything -and I paid over £3K to right things that they complained about -including paying for a new hall carpet and then found out they are ripping up the brand new carpet. I had to cancel the removal firm twice and was lucky to get a slot before completing. They only completed when I said I was putting it back on the market. I was living the other end of the country.
I returned back for the removals to pack -but they didn't do a fab job. I needed to do 6 loads of the garage to the tip for example. I paid for someone to clean the house. Some bits of furntiture went on local free sites -but I was told they had been collected -but actually two bookcases -haven't been. They are saying the log pile wasn't removed -that is fixed and I never said I was taking it. I had a load of car tyres -that I used as potato planters- they said they haven't gone and another passageway -I didn't realise had some garden furniture and plant pots down there. The new buyers are creating merry hell.

What if anything can I do?

[HasaDigaEebowai]

A skip won’t be very expensive indeed. A skip is about £250.

I’d query who is going to be putting the stuff into the skip though..

[MarianneUnfaithful]

A skip will be v expensive indeed.

I would ask the buyers to send you a photo of everything that was left.

Contact a local ‘man and van’ via Next Door, Facebook group or whatever, send them the photos and ask for a quote.

It sounds as if you mean log store or shed rather than the actual logs. In which case yes it is a fixture.

The buyers do sound horrible, and awkward.

[Shehasadiamondinthesky]

Legally you have to leave it empty.
However I would have told them to sod off to start with.
I would never change a carpet for a sale, they buy as seen or it's back on the market.

[ConstanceGracy]

I’d be annoyed about the book cases and car tyres. Hire and man with a van to take the stuff away

[CharlieAteThePies]

I don't think they're being unreasonable OP. You need to leave the property empty.

Thankfully I got to our new house before our vendor's removal company finished up. They were running behind. I made them take the wooden garden furniture (table and chairs), the rotary washing line, the big mouldy trampoline and the table tennis table and about 20 old paint pots and many old boxes of tiles etc. It's ridiculous that they were planning to leave all of this crap behind!!

[jaundicedoutlook]

Leaving aside all the commentary on whose fault and why, you might try Clearabee, who I’ve found really good at coming round and clearing away crap. You’d need to arrange for them to get access, but otherwise they will go into a house / garden and pick up stuff in situ - no need for it to be packed and waiting for them. Did this with a load of old junk from renovations recently and they were great.

[smallgoon]

Am actually baffled that you spent money on carpet to appease them - I'd have told them to fuck off.

I wouldn't even respond to them moving forwards. Let posters in this thread call you a shit seller. They got the property for £40k less - they can fork out a couple of £100 to remove the rest of your shit. I wouldn't get stressed if I were you.

[smallgoon]

@LaurieSchafferIsAllBitterNow

Point out their own faults, do some serious stalling, and then tell them to fuck off.

or block and move on, if you are more of a grown up than I am.

This.

Why have you tolerated so much shit from them?

[DinoHat]

Just ignore them.

[HalzTangz]

@WhatshouldIsuggestcanbedone

There is a fire and the log pile is a proper structure -roof on it -and it is drilled into the space behind the garage -so in my mind fixture and fitting. I promised to take garden ornaments but nothing else.

I don't need a hard time. I can't hire a van and go back -we are now 100s of miles away. I suppose I could see how much a skip is.

Being hundreds of miles away is no excuse. Get a train or a van, get down their and remove your belongings

[HalzTangz]

@WhatshouldIsuggestcanbedone

There is a fire and the log pile is a proper structure -roof on it -and it is drilled into the space behind the garage -so in my mind fixture and fitting. I promised to take garden ornaments but nothing else.

I don't need a hard time. I can't hire a van and go back -we are now 100s of miles away. I suppose I could see how much a skip is.

Did you list it as a fixture and fitting, if not you have to remove it.

You will need to make a trip and remove the bookcases, items you forgot to dispose of, and dismantle and remove the log pile (unless listed in the inventory)

[ChatterMonkey]

I thik the issue op will have is no one will want to come out and pick up her crappy old planters tyres from the garden.

So she was hoping the new owners would deal with it but she was wrong. And legally the law is on the new owners side.

[Xoxoxoxoxoxox]

Have you tried local charity shops, they sometimes will collect furniture for free to sell. We did this with our unwanted furniture and they collected once we had left.

[tillytoodles1]

When I've bought houses its always been agreed beforehand what is being left behind. I'd be furious if I'd have to deal with unwanted stuff myself after moving in.

[Keepitonthedownlow]

One seller left a large concrete bust of the former owners head, for example.

[Keepitonthedownlow]

*in

[Keepitonthedownlow]

Most houses I've bought/sold have had some form of detritus left behind. Never on a million years would I have made a massive song and dance about it.

[user1487194234]

@Ozanj

Just block them. The cost of legal fees will be way more than paying for someone to remove them.

This

[ChatterMonkey]

Them buying crap buyers doesnt excuse you from being a crap seller.

Sounds like youve left a load of crap in and around the house, and all you have is a few vague attempts to get people to collect? When these people show up are the new owners expected to let them in and give them access to the bookcases?

Even now you are talking about looking into skip hire. Are new owners expected to fill said skip, and have it on their land for a length of time?

This is 100% on you, and you should be doing it to minimise any disruption to new owners as you possibly can. If i was the new owner i wouldnt be letting you put a skip down on my land.

[VodselForDinner]

You chose to accept an offer £40k under asking.

You chose to allow the sale to take over 6 months.

You chose to spend money on new carpets.

You chose to leave old tyres and other shit there when you left.

This is 100% on you, OP.

Is there a registered waste removals company locally who’d take it all away and save you having to travel?

[YelloYelloYello]

@WhatshouldIsuggestcanbedone

There is a fire and the log pile is a proper structure -roof on it -and it is drilled into the space behind the garage -so in my mind fixture and fitting. I promised to take garden ornaments but nothing else.

I don't need a hard time. I can't hire a van and go back -we are now 100s of miles away. I suppose I could see how much a skip is.

A skip is a possible idea but, again, who is going to organise actually getting the stuff in it? Do you have any friends or family in the area that will sort this? If not I’d be ringing around clearance firms and seeing what they can do.

[TakeYourFinalPosition]

I’d be really fucked off if someone left tyres here. One of the old tenants left one and it’s been here for YEARS. The council won’t collect tyres, and the tip doesn’t accept them… and it’s hassle to find someone to collect a tyre that wasn’t even mine to start with.

It’s unfortunate that you didn’t have time to deal with what’s been left, and that your removal company let you down - you’ve had some pretty bad luck there! If the removal company were instructed to empty those places, you should be able to organise with them to go and finish the job that they’ve presumably been paid for. If they weren’t; you’ll probably have to find someone else who can - removal firm or local friend or whatever - without putting the new buyers out any further.

They may be dicks, and you may be cursing them under your breath, but you legally need to remove all of your stuff.

[Alternista]

House clearance or similar is your only option I think. Just google a firm near you. You can’t expect the buyers to drag your old crap to a skip for you!

[Catfox1]

Needs to be removed as other posters have said

No way in hell would I let a buyer snag an existing property. You were very patient, I would have lost my shit 😅

[OnTheBoardwalk]

My previous owners left loads of junk, and I mean proper broken junk, in the loft

I've no idea how they got it up there would have been easier to take it to tip round the corner

Not only did I have to remove the junk they left behind I had to pay to make the loft hatch bigger and a ladder fitted as it was the only safe way to get the rubbish down

I wish I’d gone after them for the costs, I would these days