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Anyone used Plumbworld for bath stuff?

4 replies

soupdragon321 · 28/04/2021 06:47

Just wondering- their stuff seems very reasonable compared to others. Am looking for a bath, vanity unit etc. What’s the quality like?

OP posts:
SlidesAndLadders · 28/04/2021 06:57

Yes we've used them. The stuff arrived quickly and in perfect condition - so I can't speak about their customer service as everything was fine, no complaints or issues.

One of the units has cracked and warped after a toilet leak but I'd expect that and at £199 to replace it's not a massive deal.

I would use them again and have used them again in our current house. My plumber reckons it's all rubbish imported hence the low cost, but then he's the one who didn't plumb the toilet (not from plumb world) in properly causing the leak...

herewegoagainst · 28/04/2021 10:40

We ordered our shower from them because it was half the price of victorian plumbing.
They sent the wrong one (cheap chrome riser attachment rather than matte black thermostatic, so completely different) they have no customer service, phone number not in use 'because covid' and no email address to contact.
They have an online form to report damaged delivery so I had to say that the shower turned up broken and they sent the right one but no way to return the (not actually broken) riser kit.

The shower we wanted seems like lovely quality but going by the riser kit they sent first I would be wary of ordering from them again.

So not a great experience but not really bad as I got what I wanted in the end.

soupdragon321 · 30/04/2021 14:05

Interesting. It’s so hard isn’t it! And bathroom stuff is soo expensive- really don’t want to make an expensive and time consuming mistake!

OP posts:
Shorthairlady · 30/04/2021 14:43

I used them. No problems at all. Plumber was very impressed with the practically indestructible but very lightweight shower tray that I purchased. Said he was going to recommend it to other clients as well.

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