I have a door with a mortise lock that's jammed in the shut position. The lever handle isn't engaging with the mortise bit that goes into the strike plate. Fortunately I can get into the room another way, but it's not easy and I really need to get this undone.
I've unscrewed the plate with the handle and keyhole from the inside of the door. Both handle and spindle look fine. What else should I be doing? How can I retract the bit that's stuck in the doorframe? I've tried getting a bit of plastic around it to push it back, but the plastic isn't going through.
Any advice would be very welcome!