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Kitchens: Benchmarx vs Howdens vs DIY Kitchens

6 replies

Lily7050 · 18/08/2020 17:32

I wonder if anyone has compared them and which one would you prefer?
I like DIY coz they have lots of options and reasonably priced. However, I am a bit concerned that they do not have a telephone contact for customers, no local office, and had quite a few negative reviews for the past 12 months.
Howdens seems to be the most popular but they also got lots of negative reviews for the past 3-5 months. It looks like kitchen suppliers have been swamped with orders since the beginning of the lockdown and cannot meet increased demand.

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isseywith4vampirecats · 18/08/2020 17:51

weve just installed a DIY kitchen and very happy with it good quality and reasonable price , benchmarx didnt even turn up to give us a qoute and our fitter installs howden kitchens and he said ours is better quality and cheaper than howdens

isseywith4vampirecats · 18/08/2020 17:52

we went down to the showroom as soon as they reopened

minnieok · 18/08/2020 18:10

Howdens are easy to work with, swopping units etc no problem and most stuff available within 24 hours

Takingontheworld · 18/08/2020 18:26

Im gutted with the quality of benchmarx and the aftercare has been abysmal

Smallgoon · 18/08/2020 22:55

DIY Kitchens are very clear that they don't offer a design service, hence their prices reflect this. I think their quality is superior to Howdens personally, I was considering both, and decided to go with DIY in the end. Can't speak for Benchmarx sorry.

Lily7050 · 19/08/2020 15:50

Thanks to everyone for contribution.
I like shaker style doors being handleless. Howdens does them www.howdens.com/kitchens/fitted-kitchens/chelford/chelford-dove-grey-handleless
and Benchmarx as well.
But I have not seen them on DIY website.
Also not sure whether it is worth to buy timber doors from DIY if all cabinets are made of MFC?
I cannot decide between shaker with small handles or handleless slab doors.

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