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Thought I was buying Woollen Blinds, but they are Polyester

3 replies

sterlitza · 26/04/2020 20:47

So, I bought some made to measure blinds online, from a well renowned website. They were very expensive in my opinion, even at 50% off.

When narrowing down with the search bar, there are options for which fabrics you would like, velvet, faux silk, silk, wool etc. I clicked wool, as I want something warm for the window to keep the heat in.

Then under the woollen sub-category I saw some I liked, and ordered them. Now checking a few days later, when it's too late to cancel, under the item specifics it says "100% Polyester". I'm sorry, but surely this is misleading that they are listed under wool but are really Polyester.

I know I should have read the listing in full, but are mumsnetters in agreement that this is misleading? What would you do?

OP posts:
Celeriacacaca · 26/04/2020 22:13

Contact the company and send a screenshot of the misleading page. Cancel the order sooner rather than later.

sterlitza · 26/04/2020 22:18

I mean I still like the blinds, and I'm more willing to give companies leeway. I don't want to wait any longer for blinds as they take a long time to arrive, if I cancelled.

I may just send them a screenshot. If they say they'll refund me some cash then great, but if they don't then I'll leave it.

OP posts:
sterlitza · 26/04/2020 22:19

companies leeway in times like these*.

OP posts:
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