Has anyone used SunSeeker doors?

[BirdyandBee]

As above really. I’m interested in their slide and pivot doors. We’re going to their showroom tomorrow.

Thanks

Yes! We had them installed earlier this year and love them. Was a bit of a leap of faith as there aren't many reviews out there (and lots of bad reviews for similar types) but it's definitely paid off for us as they are exactly what we were after and look fab. I did visit the "showroom" (it's a few examples in their workshop) and they answered all my questions and was enough assurance that they were legit before parting with a considerable amount of money upfront.

We did have one issue where they suddenly stopped shutting properly (no proof but I think the builder might have done something to damage it rather than a fault) and they came out within a couple of days and fixed them for us no problem - after talking me through how to get them shut to secure the house!

Installed a month ago. Love love love

Thanks @firsttimemover and @ suzietwo
It’s good to hear some positive reviews! How was their manufacturing times?

I can’t remember off the top of my head, but they weren’t any longer than they quoted - we were having an extension so just ordered to time with when they were needed - we knew we were going with them from quite early on in the process, so it wasn’t a mad rush for us.

Thanks @firsttimemover I’ve probably left it a little bit later than you. We went to a show and saw the slide and pivot doors which were the exact problem for my ‘don’t really like sliding doors but bifolds aren’t quite right either’

Glad you’re happy, I just need to see them in the flesh and I’ll get the ball rolling asap

Also interested in these, we were quoted £3k for bifolds, were the slide and pivot much more than bifolds?

@itslikerain what size is your opening?

Hi, Just to warn you not to use this company, Sunseeker doors have been terrible. The doors are lovely but I have been waiting a year for them to complete the installation and it's still not finished and it wasn't anything complicated or changed at the last minute or anything. And i can't get building regs approval until they are finished, so unable to sell my house...This is the timeline
30/10/20 – quoted lead time was 5 – 6 weeks from survey to full installation (with survey in 1 – 1.5 weeks
31/10/20 placed order
19/11/20 Survey carried out
21/12/20 Doors installed and measurements taken for covers to corner posts and above doors (told that these usually take three weeks to be installed but Christmas may result in a delay)
16/02/21 I emailed as had heard nothing since 21/12/20 and given a date of 11/03/21
11/03/21 Cancelled (delay on another job) rescheduled for 23/03/21
23/03/21 No one arrived , rearranged for 24th when I contacted them
24/03/21 Arrived to measure (again)
06/05/21 Arrived to measure (again)
08/06/21 Arrived and covers didn’t fit (told I would have the correct ones in two weeks)
15/08/21 Changed by Sunseekersto 18th
18/08/21 Cancelled by sunseekers(delay on another job)
01/09/21 Cancelled by sunseekers(fitter called in sick with covid that morning)
13/09/21 Cancelled by sunseekers
23/09/21 Cancelled because didn’t have covers due to suppliers experiencing shortage of materials and huge delays. No new date given
Strange that they had the covers on 18/08 and 01/09 as they were about to come to fit them but didn’t have then on 23/09 don’t you think !

@Bragirl we are an independent installer and can do any adjustments for you. Please let me know if we can help at all?

@LisaSampson - we are also trying to get hold of sunseeker doors to do maintenance on our doors to ensure they close properly. Could you please send me a DM if this is something you can help with?