How do I find out the name of the Manager of my local Howdens or who the area manager is?

[ihatethecold]

They are driving me spare not doing their job properly.
I’ve had enough of trying to sort things through the “kitchen designer”
I need to speak to someone higher up quite urgently.
Ive tried googling but I can’t get any names or different contact details.

Is this of any use? www.ceoemail.com/index-search.php

Also you could try Twitter, Facebook

Thanks. I don’t need to contact the ceo at the moment. A manager will do initially I think.

Ring the store and ask?

Whoever answers the phone in the branch you're dealing with will gladly tell you, I'm sure. Assistants don't want to deal with complaints, so will pass you on.

The man I am complaining about always seems to answer the phone when I ring 😬

Get someone else to ring and say something along the lines of, "I was talking to the manager the day/week - what's him name again?" See if that prompts him to say what the manager's called.

Good idea. I could ask my builder to do that.

Make sure he's ready for if he says he's the manager - "no, not the duty manager, the store manager"

Btw - they call them depot managers.

Thanks fudge.

Im still struggling with them. I have looked on Twitter but they only seem to have a dormant account. I have tweeted to ask for the name of the area manager but I don't think I'll get a response.
I was promised a phone call from a manager but as usual nothing has happened.
Its so frustrating.

Try emailing [email protected] - they give that email address out on Trustpilot when people complain.

Thanks again WOW.

ive emailed that address. hopefully I will get a response