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How do I find out the name of the Manager of my local Howdens or who the area manager is?

14 replies

ihatethecold · 11/07/2018 19:26

They are driving me spare not doing their job properly.
I’ve had enough of trying to sort things through the “kitchen designer”
I need to speak to someone higher up quite urgently.
Ive tried googling but I can’t get any names or different contact details.

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butterfly990 · 11/07/2018 19:30

Is this of any use? www.ceoemail.com/index-search.php

Also you could try Twitter, Facebook

ihatethecold · 11/07/2018 19:40

Thanks. I don’t need to contact the ceo at the moment. A manager will do initially I think.

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wowfudge · 11/07/2018 20:59

Ring the store and ask?

ShatnersBassoon · 11/07/2018 21:02

Whoever answers the phone in the branch you're dealing with will gladly tell you, I'm sure. Assistants don't want to deal with complaints, so will pass you on.

ihatethecold · 11/07/2018 21:36

The man I am complaining about always seems to answer the phone when I ring 😬

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wowfudge · 11/07/2018 21:40

Get someone else to ring and say something along the lines of, "I was talking to the manager the day/week - what's him name again?" See if that prompts him to say what the manager's called.

ihatethecold · 11/07/2018 21:49

Good idea. I could ask my builder to do that.

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wowfudge · 11/07/2018 22:05

Make sure he's ready for if he says he's the manager - "no, not the duty manager, the store manager"

wowfudge · 11/07/2018 22:59

Btw - they call them depot managers.

ihatethecold · 12/07/2018 06:34

Thanks fudge.

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ihatethecold · 13/07/2018 16:10

Im still struggling with them. I have looked on Twitter but they only seem to have a dormant account. I have tweeted to ask for the name of the area manager but I don't think I'll get a response.
I was promised a phone call from a manager but as usual nothing has happened.
Its so frustrating.

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wowfudge · 13/07/2018 16:21

Try emailing [email protected] - they give that email address out on Trustpilot when people complain.

ihatethecold · 13/07/2018 17:25

Thanks again WOW.

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ihatethecold · 13/07/2018 17:33

ive emailed that address. hopefully I will get a response

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